Support
Operations Summary
| Method | Endpoint | Description |
|---|---|---|
| GET | /api/support-canned-responses/ |
List Support Canned Responses |
| GET | /api/support-canned-responses/{uuid}/ |
Retrieve |
| GET | /api/support-issue-links/ |
List Support Issue Links |
| GET | /api/support-issue-links/{uuid}/ |
Retrieve |
| GET | /api/support-issue-tags/ |
List Support Issue Tags |
| GET | /api/support-issue-tags/{uuid}/ |
Retrieve |
| GET | /api/support-saved-filters/ |
List Support Saved Filters |
| GET | /api/support-saved-filters/{uuid}/ |
Retrieve |
| GET | /api/support/settings/atlassian/current_settings/ |
Get current Atlassian settings (masked secrets) |
| GET | /api/support/settings/atlassian/ |
List Support Settings Atlassian |
| GET | /api/support/settings/atlassian/{id}/ |
Retrieve |
| POST | /api/support-canned-responses/ |
Create |
| POST | /api/support-canned-responses/{uuid}/render/ |
Render a canned response with context variables |
| POST | /api/support-issue-links/ |
Create |
| POST | /api/support-issue-tags/ |
Create |
| POST | /api/support-provider-webhook/{provider_uuid}/{backend_type}/ |
Webhook |
| POST | /api/support-saved-filters/ |
Create |
| POST | /api/support/settings/atlassian/ |
Create |
| POST | /api/support/settings/atlassian/discover_custom_fields/ |
Discover available custom fields |
| POST | /api/support/settings/atlassian/discover_priorities/ |
Discover available priorities |
| POST | /api/support/settings/atlassian/discover_projects/ |
Discover available Service Desk projects |
| POST | /api/support/settings/atlassian/discover_request_types/ |
Discover request types for a selected project |
| POST | /api/support/settings/atlassian/preview_settings/ |
Generate preview of settings to be saved |
| POST | /api/support/settings/atlassian/save_settings/ |
Save selected settings to constance |
| POST | /api/support/settings/atlassian/validate_credentials/ |
Validate Atlassian credentials without saving them |
| PUT | /api/support-canned-responses/{uuid}/ |
Update |
| PUT | /api/support-issue-links/{uuid}/ |
Update |
| PUT | /api/support-issue-tags/{uuid}/ |
Update |
| PUT | /api/support-saved-filters/{uuid}/ |
Update |
| PUT | /api/support/settings/atlassian/{id}/ |
Update |
| PATCH | /api/support-canned-responses/{uuid}/ |
Partial Update |
| PATCH | /api/support-issue-links/{uuid}/ |
Partial Update |
| PATCH | /api/support-issue-tags/{uuid}/ |
Partial Update |
| PATCH | /api/support-saved-filters/{uuid}/ |
Partial Update |
| PATCH | /api/support/settings/atlassian/{id}/ |
Partial Update |
| DELETE | /api/support-canned-responses/{uuid}/ |
Delete |
| DELETE | /api/support-issue-links/{uuid}/ |
Delete |
| DELETE | /api/support-issue-tags/{uuid}/ |
Delete |
| DELETE | /api/support-saved-filters/{uuid}/ |
Delete |
| DELETE | /api/support/settings/atlassian/{id}/ |
Delete |
List Support Canned Responses
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- API Source:
support_canned_responses_list
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| Name | Type | Description |
|---|---|---|
category |
string | |
is_active |
boolean | |
name |
string | |
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
text |
string | Template text. Supports Django template syntax. |
category |
string | |
is_active |
boolean | |
created |
string (date-time) | |
modified |
string (date-time) |
Retrieve
1 2 3 4 | |
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- API Source:
support_canned_responses_retrieve
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
text |
string | Template text. Supports Django template syntax. |
category |
string | |
is_active |
boolean | |
created |
string (date-time) | |
modified |
string (date-time) |
List Support Issue Links
1 2 3 4 | |
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- API Source:
support_issue_links_list
1 2 3 4 5 6 7 8 9 10 | |
| Name | Type | Description |
|---|---|---|
link_type |
string | |
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
source_uuid |
string (uuid) | |
target_uuid |
string (uuid) |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type |
|---|---|
url |
string (uri) |
uuid |
string (uuid) |
source |
string (uuid) |
source_key |
string |
target |
string (uuid) |
target_key |
string |
link_type |
string |
Retrieve
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_issue_links_retrieve
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type |
|---|---|
url |
string (uri) |
uuid |
string (uuid) |
source |
string (uuid) |
source_key |
string |
target |
string (uuid) |
target_key |
string |
link_type |
string |
List Support Issue Tags
1 2 3 4 | |
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- API Source:
support_issue_tags_list
1 2 3 4 5 6 7 8 9 10 | |
| Name | Type | Description |
|---|---|---|
name |
string | |
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
color |
string | Hex color code, e.g. #FF0000. |
Retrieve
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_issue_tags_retrieve
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
color |
string | Hex color code, e.g. #FF0000. |
List Support Saved Filters
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1 2 3 4 5 6 7 8 9 10 | |
- API Source:
support_saved_filters_list
1 2 3 4 5 6 7 8 9 10 | |
| Name | Type | Description |
|---|---|---|
is_shared |
boolean | |
name |
string | |
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
filter_params |
object (free-form) | Saved filter parameters as JSON. |
is_shared |
boolean | If True, visible to all staff/support users. |
created |
string (date-time) | |
modified |
string (date-time) |
Retrieve
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_saved_filters_retrieve
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
filter_params |
object (free-form) | Saved filter parameters as JSON. |
is_shared |
boolean | If True, visible to all staff/support users. |
created |
string (date-time) | |
modified |
string (date-time) |
Get current Atlassian settings (masked secrets)
Get current Atlassian settings (masked secrets).
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 | |
1 2 3 4 5 6 7 8 9 10 | |
200 - No response body
List Support Settings Atlassian
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 | |
- API Source:
support_settings_atlassian_list
1 2 3 4 5 6 7 8 9 10 | |
| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 - No response body
Retrieve
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_settings_atlassian_retrieve
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required | Description |
|---|---|---|---|
id |
integer | ✓ | A unique integer value identifying this issue. |
200 - No response body
Create
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
CannedResponseRequest - API Source:
support_canned_responses_create
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
text |
string | ✓ | Template text. Supports Django template syntax. |
category |
string | ||
is_active |
boolean |
201 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
text |
string | Template text. Supports Django template syntax. |
category |
string | |
is_active |
boolean | |
created |
string (date-time) | |
modified |
string (date-time) |
Render a canned response with context variables
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
- Model Source:
CannedResponseRenderRequest - API Source:
support_canned_responses_render
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required |
|---|---|---|
context |
object (free-form) |
200 -
| Field | Type |
|---|---|
rendered_text |
string |
Create
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
IssueLinkRequest - API Source:
support_issue_links_create
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Field | Type | Required |
|---|---|---|
source |
string (uuid) | ✓ |
target |
string (uuid) | ✓ |
link_type |
string |
201 -
| Field | Type |
|---|---|
url |
string (uri) |
uuid |
string (uuid) |
source |
string (uuid) |
source_key |
string |
target |
string (uuid) |
target_key |
string |
link_type |
string |
Create
1 2 3 4 5 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 | |
- Model Source:
IssueTagRequest - API Source:
support_issue_tags_create
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
color |
string | Hex color code, e.g. #FF0000. |
201 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
color |
string | Hex color code, e.g. #FF0000. |
Webhook
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
WebhookPayloadRequest - API Source:
support_provider_webhook
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 | |
| Name | Type | Required |
|---|---|---|
backend_type |
string | ✓ |
provider_uuid |
string | ✓ |
| Field | Type | Required |
|---|---|---|
event_type |
string | ✓ |
issue_backend_id |
string | |
comment |
string | |
new_status |
string |
200 -
| Field | Type |
|---|---|
event_type |
string |
issue_backend_id |
string |
comment |
string |
new_status |
string |
Create
1 2 3 4 5 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 | |
- Model Source:
SavedFilterRequest - API Source:
support_saved_filters_create
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
filter_params |
object (free-form) | Saved filter parameters as JSON. | |
is_shared |
boolean | If True, visible to all staff/support users. |
201 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
filter_params |
object (free-form) | Saved filter parameters as JSON. |
is_shared |
boolean | If True, visible to all staff/support users. |
created |
string (date-time) | |
modified |
string (date-time) |
Create
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 | |
- API Source:
support_settings_atlassian_create
1 2 3 4 5 6 7 8 9 10 | |
201 - No response body
Discover available custom fields
Discover available custom fields.
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
DiscoverCustomFieldsRequestRequest - API Source:
support_settings_atlassian_discover_custom_fields
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | Atlassian API URL (e.g., https://your-domain.atlassian.net) |
auth_method |
any | ✓ | Authentication method to use |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
|
project_id |
string | ||
request_type_id |
string | Optional: Filter fields by request type |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type |
|---|---|
id |
string |
name |
string |
clause_names |
array of strings |
field_type |
string |
required |
boolean |
Discover available priorities
Discover available priorities.
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
DiscoverPrioritiesRequestRequest - API Source:
support_settings_atlassian_discover_priorities
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | Atlassian API URL (e.g., https://your-domain.atlassian.net) |
auth_method |
any | ✓ | Authentication method to use |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type |
|---|---|
id |
string |
name |
string |
description |
string |
icon_url |
string (uri) |
Discover available Service Desk projects
Discover available Service Desk projects.
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
DiscoverProjectsRequestRequest - API Source:
support_settings_atlassian_discover_projects
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | Atlassian API URL (e.g., https://your-domain.atlassian.net) |
auth_method |
any | ✓ | Authentication method to use |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type |
|---|---|
id |
string |
key |
string |
name |
string |
description |
string |
Discover request types for a selected project
Discover request types for a selected project.
1 2 3 4 5 6 7 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 | |
- Model Source:
DiscoverRequestTypesRequestRequest - API Source:
support_settings_atlassian_discover_request_types
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 | |
| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | Atlassian API URL (e.g., https://your-domain.atlassian.net) |
auth_method |
any | ✓ | Authentication method to use |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
|
project_id |
string | ✓ | Service Desk project ID or key |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type |
|---|---|
id |
string |
name |
string |
description |
string |
issue_type_id |
string |
Generate preview of settings to be saved
Generate preview of settings to be saved.
1 2 3 4 5 6 7 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
AtlassianSettingsPreviewRequest - API Source:
support_settings_atlassian_preview_settings
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 | |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | |
auth_method |
string | ✓ | Enum: api_token, personal_access_token, basic |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
|
project_id |
string | ✓ | |
issue_types |
array of strings | ||
support_type_mapping |
object (free-form) | Mapping from frontend types to backend request types | |
reporter_field |
string | ||
impact_field |
string | ||
organisation_field |
string | ||
project_field |
string | ||
affected_resource_field |
string | ||
caller_field |
string | ||
template_field |
string | ||
sla_field |
string | ||
resolution_sla_field |
string | ||
satisfaction_field |
string | ||
request_feedback_field |
string | ||
waldur_backend_id_field |
string | ||
default_offering_issue_type |
string | Default issue type for marketplace request-based orders | |
use_old_api |
boolean | Constraints: default: False |
|
custom_field_mapping_enabled |
boolean | Constraints: default: True |
200 - No response body
Save selected settings to constance
Save selected settings to constance.
1 2 3 4 5 6 7 8 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 | |
- Model Source:
AtlassianSettingsSaveRequest - API Source:
support_settings_atlassian_save_settings
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | |
auth_method |
string | ✓ | Enum: api_token, personal_access_token, basic |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
|
project_id |
string | ✓ | |
issue_types |
array of strings | ||
support_type_mapping |
object (free-form) | Mapping from frontend types to backend request types | |
reporter_field |
string | ||
impact_field |
string | ||
organisation_field |
string | ||
project_field |
string | ||
affected_resource_field |
string | ||
caller_field |
string | ||
template_field |
string | ||
sla_field |
string | ||
resolution_sla_field |
string | ||
satisfaction_field |
string | ||
request_feedback_field |
string | ||
waldur_backend_id_field |
string | ||
default_offering_issue_type |
string | Default issue type for marketplace request-based orders | |
use_old_api |
boolean | Constraints: default: False |
|
custom_field_mapping_enabled |
boolean | Constraints: default: True |
|
confirm_save |
boolean | ✓ | Must be True to confirm saving settings |
200 - No response body
Validate Atlassian credentials without saving them
Validate Atlassian credentials without saving them.
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
AtlassianCredentialsRequest - API Source:
support_settings_atlassian_validate_credentials
1 2 3 4 5 6 7 8 9 10 11 12 13 14 | |
| Field | Type | Required | Description |
|---|---|---|---|
api_url |
string (uri) | ✓ | Atlassian API URL (e.g., https://your-domain.atlassian.net) |
auth_method |
any | ✓ | Authentication method to use |
email |
string (email) | ||
token |
string | Constraints: write-only |
|
personal_access_token |
string | Constraints: write-only |
|
username |
string | ||
password |
string | Constraints: write-only |
|
verify_ssl |
boolean | Constraints: default: True |
200 - No response body
Update
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
CannedResponseRequest - API Source:
support_canned_responses_update
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
text |
string | ✓ | Template text. Supports Django template syntax. |
category |
string | ||
is_active |
boolean |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
text |
string | Template text. Supports Django template syntax. |
category |
string | |
is_active |
boolean | |
created |
string (date-time) | |
modified |
string (date-time) |
Update
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
IssueLinkRequest - API Source:
support_issue_links_update
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required |
|---|---|---|
source |
string (uuid) | ✓ |
target |
string (uuid) | ✓ |
link_type |
string |
200 -
| Field | Type |
|---|---|
url |
string (uri) |
uuid |
string (uuid) |
source |
string (uuid) |
source_key |
string |
target |
string (uuid) |
target_key |
string |
link_type |
string |
Update
1 2 3 4 5 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
IssueTagRequest - API Source:
support_issue_tags_update
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
color |
string | Hex color code, e.g. #FF0000. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
color |
string | Hex color code, e.g. #FF0000. |
Update
1 2 3 4 5 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
SavedFilterRequest - API Source:
support_saved_filters_update
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
filter_params |
object (free-form) | Saved filter parameters as JSON. | |
is_shared |
boolean | If True, visible to all staff/support users. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
filter_params |
object (free-form) | Saved filter parameters as JSON. |
is_shared |
boolean | If True, visible to all staff/support users. |
created |
string (date-time) | |
modified |
string (date-time) |
Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_settings_atlassian_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required | Description |
|---|---|---|---|
id |
integer | ✓ | A unique integer value identifying this issue. |
200 - No response body
Partial Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
- Model Source:
PatchedCannedResponseRequest - API Source:
support_canned_responses_partial_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ||
text |
string | Template text. Supports Django template syntax. | |
category |
string | ||
is_active |
boolean |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
text |
string | Template text. Supports Django template syntax. |
category |
string | |
is_active |
boolean | |
created |
string (date-time) | |
modified |
string (date-time) |
Partial Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
- Model Source:
PatchedIssueLinkRequest - API Source:
support_issue_links_partial_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required |
|---|---|---|
source |
string (uuid) | |
target |
string (uuid) | |
link_type |
string |
200 -
| Field | Type |
|---|---|
url |
string (uri) |
uuid |
string (uuid) |
source |
string (uuid) |
source_key |
string |
target |
string (uuid) |
target_key |
string |
link_type |
string |
Partial Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
- Model Source:
PatchedIssueTagRequest - API Source:
support_issue_tags_partial_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ||
color |
string | Hex color code, e.g. #FF0000. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
color |
string | Hex color code, e.g. #FF0000. |
Partial Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 | |
- Model Source:
PatchedSavedFilterRequest - API Source:
support_saved_filters_partial_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ||
filter_params |
object (free-form) | Saved filter parameters as JSON. | |
is_shared |
boolean | If True, visible to all staff/support users. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
filter_params |
object (free-form) | Saved filter parameters as JSON. |
is_shared |
boolean | If True, visible to all staff/support users. |
created |
string (date-time) | |
modified |
string (date-time) |
Partial Update
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_settings_atlassian_partial_update
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required | Description |
|---|---|---|---|
id |
integer | ✓ | A unique integer value identifying this issue. |
200 - No response body
Delete
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_canned_responses_destroy
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body
Delete
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_issue_links_destroy
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body
Delete
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_issue_tags_destroy
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body
Delete
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_saved_filters_destroy
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body
Delete
1 2 3 4 | |
1 2 3 4 5 6 7 8 9 10 11 12 | |
- API Source:
support_settings_atlassian_destroy
1 2 3 4 5 6 7 8 9 10 11 12 13 | |
| Name | Type | Required | Description |
|---|---|---|---|
id |
integer | ✓ | A unique integer value identifying this issue. |
204 - No response body