Helpdesk Stats

Operations Summary

Method	Endpoint	Description
GET	/api/helpdesk-stats/	List Helpdesk Stats

---

List Helpdesk Stats

HTTPiePythonTypeScriptResponses

http \
  GET \
  https://api.example.com/api/helpdesk-stats/ \
  Authorization:"Token YOUR_API_TOKEN"

from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.api.helpdesk_stats import helpdesk_stats_retrieve # (1)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)
response = helpdesk_stats_retrieve.sync(client=client)

print(response)

1. API Source: helpdesk_stats_retrieve

import { helpdeskStatsRetrieve } from 'waldur-js-client';

try {
  const response = await helpdeskStatsRetrieve({
  auth: "Token YOUR_API_TOKEN"
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}

200 -

Field	Type
total_open	integer
total_closed_this_month	integer
total_routed	integer
total_escalated	integer
sla_breach_count	integer
avg_first_response_hours	number (double)
avg_resolution_hours	number (double)
by_status	object (free-form)
by_priority	object (free-form)

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