Support Request Types Admin
Operations Summary
| Method | Endpoint | Description |
|---|---|---|
| Core CRUD | ||
| GET | /api/support-request-types-admin/ |
List Support Request Types Admin |
| GET | /api/support-request-types-admin/{uuid}/ |
Retrieve |
| POST | /api/support-request-types-admin/ |
Create |
| PUT | /api/support-request-types-admin/{uuid}/ |
Update |
| PATCH | /api/support-request-types-admin/{uuid}/ |
Partial Update |
| DELETE | /api/support-request-types-admin/{uuid}/ |
Delete |
| Other Actions | ||
| POST | /api/support-request-types-admin/{uuid}/activate/ |
Activate a request type so it appears in issue creation |
| POST | /api/support-request-types-admin/{uuid}/deactivate/ |
Deactivate a request type so it no longer appears in issue creation |
| POST | /api/support-request-types-admin/reorder/ |
Bulk update order for multiple request types |
Core CRUD
List Support Request Types Admin
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- API Source:
support_request_types_admin_list
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| Name | Type | Description |
|---|---|---|
is_active |
boolean | |
name |
string | |
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Retrieve
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- API Source:
support_request_types_admin_retrieve
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Create
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- Model Source:
RequestTypeAdminRequest - API Source:
support_request_types_admin_create
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| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
issue_type_name |
string | ✓ | |
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
201 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Update
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- Model Source:
RequestTypeAdminRequest - API Source:
support_request_types_admin_update
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
issue_type_name |
string | ✓ | |
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Partial Update
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- Model Source:
PatchedRequestTypeAdminRequest - API Source:
support_request_types_admin_partial_update
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ||
issue_type_name |
string | ||
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Delete
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- API Source:
support_request_types_admin_destroy
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body
Other Actions
Activate a request type so it appears in issue creation
Activate a request type so it appears in issue creation.
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- Model Source:
RequestTypeAdminRequest - API Source:
support_request_types_admin_activate
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
issue_type_name |
string | ✓ | |
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Deactivate a request type so it no longer appears in issue creation
Deactivate a request type so it no longer appears in issue creation.
1 2 3 4 5 6 | |
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | |
- Model Source:
RequestTypeAdminRequest - API Source:
support_request_types_admin_deactivate
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
issue_type_name |
string | ✓ | |
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |
Bulk update order for multiple request types
Bulk update order for multiple request types.
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 | |
- Model Source:
RequestTypeAdminRequest - API Source:
support_request_types_admin_reorder
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| Field | Type | Required | Description |
|---|---|---|---|
name |
string | ✓ | |
issue_type_name |
string | ✓ | |
is_active |
boolean | Whether this request type is available for issue creation. | |
order |
integer | Display order. First type (lowest order) is the default. |
200 -
| Field | Type | Description |
|---|---|---|
url |
string (uri) | |
uuid |
string (uuid) | |
name |
string | |
issue_type_name |
string | |
backend_id |
integer | Backend ID for synced types. Null for manually created types. |
backend_name |
string | |
is_active |
boolean | Whether this request type is available for issue creation. |
order |
integer | Display order. First type (lowest order) is the default. |
is_synced |
boolean | Returns True if the request type was synced from a backend. |