Skip to content

Support Request Types Admin

Operations Summary

Method Endpoint Description
Core CRUD
GET /api/support-request-types-admin/ List Support Request Types Admin
GET /api/support-request-types-admin/{uuid}/ Retrieve
POST /api/support-request-types-admin/ Create
PUT /api/support-request-types-admin/{uuid}/ Update
PATCH /api/support-request-types-admin/{uuid}/ Partial Update
DELETE /api/support-request-types-admin/{uuid}/ Delete
Other Actions
POST /api/support-request-types-admin/{uuid}/activate/ Activate a request type so it appears in issue creation
POST /api/support-request-types-admin/{uuid}/deactivate/ Deactivate a request type so it no longer appears in issue creation
POST /api/support-request-types-admin/reorder/ Bulk update order for multiple request types

Core CRUD

List Support Request Types Admin

1
2
3
4
http \
  GET \
  https://api.example.com/api/support-request-types-admin/ \
  Authorization:"Token YOUR_API_TOKEN"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_list # (1)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)
response = support_request_types_admin_list.sync(client=client)

for item in response:
    print(item)
  1. API Source: support_request_types_admin_list
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
import { supportRequestTypesAdminList } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminList({
  auth: "Token YOUR_API_TOKEN"
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Description
is_active boolean
name string
page integer A page number within the paginated result set.
page_size integer Number of results to return per page.

200 -

The response body is an array of objects, where each object has the following structure:

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Retrieve

1
2
3
4
http \
  GET \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/ \
  Authorization:"Token YOUR_API_TOKEN"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_retrieve # (1)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)
response = support_request_types_admin_retrieve.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client
)

print(response)
  1. API Source: support_request_types_admin_retrieve
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
import { supportRequestTypesAdminRetrieve } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminRetrieve({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Create

1
2
3
4
5
6
http \
  POST \
  https://api.example.com/api/support-request-types-admin/ \
  Authorization:"Token YOUR_API_TOKEN" \
  name="my-awesome-support-request-types-admin" \
  issue_type_name="string-value"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.request_type_admin_request import RequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_create # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = RequestTypeAdminRequest(
    name="my-awesome-support-request-types-admin",
    issue_type_name="string-value"
)
response = support_request_types_admin_create.sync(
    client=client,
    body=body_data
)

print(response)
  1. Model Source: RequestTypeAdminRequest
  2. API Source: support_request_types_admin_create
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
import { supportRequestTypesAdminCreate } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminCreate({
  auth: "Token YOUR_API_TOKEN",
  body: {
    "name": "my-awesome-support-request-types-admin",
    "issue_type_name": "string-value"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

201 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Update

1
2
3
4
5
6
http \
  PUT \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/ \
  Authorization:"Token YOUR_API_TOKEN" \
  name="my-awesome-support-request-types-admin" \
  issue_type_name="string-value"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
19
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.request_type_admin_request import RequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_update # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = RequestTypeAdminRequest(
    name="my-awesome-support-request-types-admin",
    issue_type_name="string-value"
)
response = support_request_types_admin_update.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client,
    body=body_data
)

print(response)
  1. Model Source: RequestTypeAdminRequest
  2. API Source: support_request_types_admin_update
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
import { supportRequestTypesAdminUpdate } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminUpdate({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  },
  body: {
    "name": "my-awesome-support-request-types-admin",
    "issue_type_name": "string-value"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Partial Update

1
2
3
4
http \
  PATCH \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/ \
  Authorization:"Token YOUR_API_TOKEN"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.patched_request_type_admin_request import PatchedRequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_partial_update # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = PatchedRequestTypeAdminRequest()
response = support_request_types_admin_partial_update.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client,
    body=body_data
)

print(response)
  1. Model Source: PatchedRequestTypeAdminRequest
  2. API Source: support_request_types_admin_partial_update
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
import { supportRequestTypesAdminPartialUpdate } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminPartialUpdate({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Delete

1
2
3
4
http \
  DELETE \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/ \
  Authorization:"Token YOUR_API_TOKEN"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_destroy # (1)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)
response = support_request_types_admin_destroy.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client
)

print(response)
  1. API Source: support_request_types_admin_destroy
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
import { supportRequestTypesAdminDestroy } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminDestroy({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)

204 - No response body


Other Actions

Activate a request type so it appears in issue creation

Activate a request type so it appears in issue creation.

1
2
3
4
5
6
http \
  POST \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/activate/ \
  Authorization:"Token YOUR_API_TOKEN" \
  name="my-awesome-support-request-types-admin" \
  issue_type_name="string-value"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
19
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.request_type_admin_request import RequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_activate # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = RequestTypeAdminRequest(
    name="my-awesome-support-request-types-admin",
    issue_type_name="string-value"
)
response = support_request_types_admin_activate.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client,
    body=body_data
)

print(response)
  1. Model Source: RequestTypeAdminRequest
  2. API Source: support_request_types_admin_activate
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
import { supportRequestTypesAdminActivate } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminActivate({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  },
  body: {
    "name": "my-awesome-support-request-types-admin",
    "issue_type_name": "string-value"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Deactivate a request type so it no longer appears in issue creation

Deactivate a request type so it no longer appears in issue creation.

1
2
3
4
5
6
http \
  POST \
  https://api.example.com/api/support-request-types-admin/a1b2c3d4-e5f6-7890-abcd-ef1234567890/deactivate/ \
  Authorization:"Token YOUR_API_TOKEN" \
  name="my-awesome-support-request-types-admin" \
  issue_type_name="string-value"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
19
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.request_type_admin_request import RequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_deactivate # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = RequestTypeAdminRequest(
    name="my-awesome-support-request-types-admin",
    issue_type_name="string-value"
)
response = support_request_types_admin_deactivate.sync(
    uuid="a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    client=client,
    body=body_data
)

print(response)
  1. Model Source: RequestTypeAdminRequest
  2. API Source: support_request_types_admin_deactivate
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
import { supportRequestTypesAdminDeactivate } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminDeactivate({
  auth: "Token YOUR_API_TOKEN",
  path: {
    "uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
  },
  body: {
    "name": "my-awesome-support-request-types-admin",
    "issue_type_name": "string-value"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Name Type Required
uuid string (uuid)
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.

Bulk update order for multiple request types

Bulk update order for multiple request types.

1
2
3
4
5
6
http \
  POST \
  https://api.example.com/api/support-request-types-admin/reorder/ \
  Authorization:"Token YOUR_API_TOKEN" \
  name="my-awesome-support-request-types-admin-reorder" \
  issue_type_name="string-value"
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
from waldur_api_client.client import AuthenticatedClient
from waldur_api_client.models.request_type_admin_request import RequestTypeAdminRequest # (1)
from waldur_api_client.api.support_request_types_admin import support_request_types_admin_reorder # (2)

client = AuthenticatedClient(
    base_url="https://api.example.com", token="YOUR_API_TOKEN"
)

body_data = RequestTypeAdminRequest(
    name="my-awesome-support-request-types-admin-reorder",
    issue_type_name="string-value"
)
response = support_request_types_admin_reorder.sync(
    client=client,
    body=body_data
)

print(response)
  1. Model Source: RequestTypeAdminRequest
  2. API Source: support_request_types_admin_reorder
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
import { supportRequestTypesAdminReorder } from 'waldur-js-client';

try {
  const response = await supportRequestTypesAdminReorder({
  auth: "Token YOUR_API_TOKEN",
  body: {
    "name": "my-awesome-support-request-types-admin-reorder",
    "issue_type_name": "string-value"
  }
});
  console.log('Success:', response);
} catch (error) {
  console.error('Error:', error);
}
Field Type Required Description
name string
issue_type_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.

200 -

Field Type Description
url string (uri)
uuid string (uuid)
name string
issue_type_name string
backend_id integer Backend ID for synced types. Null for manually created types.
backend_name string
is_active boolean Whether this request type is available for issue creation.
order integer Display order. First type (lowest order) is the default.
is_synced boolean Returns True if the request type was synced from a backend.