Call Assignment Configurations
Operations Summary
| Method | Endpoint | Description |
|---|---|---|
| GET | /api/call-assignment-configurations/ |
List Call Assignment Configurations |
| GET | /api/call-assignment-configurations/{uuid}/ |
Retrieve |
| POST | /api/call-assignment-configurations/ |
Create |
| PUT | /api/call-assignment-configurations/{uuid}/ |
Update |
| PATCH | /api/call-assignment-configurations/{uuid}/ |
Partial Update |
| DELETE | /api/call-assignment-configurations/{uuid}/ |
Delete |
List Call Assignment Configurations
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- API Source:
call_assignment_configurations_list
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| Name | Type | Description |
|---|---|---|
page |
integer | A page number within the paginated result set. |
page_size |
integer | Number of results to return per page. |
200 -
The response body is an array of objects, where each object has the following structure:
| Field | Type | Description |
|---|---|---|
uuid |
string (uuid) | |
call |
string (uri) | |
call_uuid |
string (uuid) | |
call_name |
string | |
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
created |
string (date-time) | |
modified |
string (date-time) |
Retrieve
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- API Source:
call_assignment_configurations_retrieve
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
200 -
| Field | Type | Description |
|---|---|---|
uuid |
string (uuid) | |
call |
string (uri) | |
call_uuid |
string (uuid) | |
call_name |
string | |
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
created |
string (date-time) | |
modified |
string (date-time) |
Create
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- Model Source:
CallAssignmentConfigurationRequest - API Source:
call_assignment_configurations_create
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| Field | Type | Required | Description |
|---|---|---|---|
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. | |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. | |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. | |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
201 -
| Field | Type | Description |
|---|---|---|
uuid |
string (uuid) | |
call |
string (uri) | |
call_uuid |
string (uuid) | |
call_name |
string | |
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
created |
string (date-time) | |
modified |
string (date-time) |
Update
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- Model Source:
CallAssignmentConfigurationRequest - API Source:
call_assignment_configurations_update
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. | |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. | |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. | |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
200 -
| Field | Type | Description |
|---|---|---|
uuid |
string (uuid) | |
call |
string (uri) | |
call_uuid |
string (uuid) | |
call_name |
string | |
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
created |
string (date-time) | |
modified |
string (date-time) |
Partial Update
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- Model Source:
PatchedCallAssignmentConfigurationRequest - API Source:
call_assignment_configurations_partial_update
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
| Field | Type | Required | Description |
|---|---|---|---|
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. | |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. | |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. | |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
200 -
| Field | Type | Description |
|---|---|---|
uuid |
string (uuid) | |
call |
string (uri) | |
call_uuid |
string (uuid) | |
call_name |
string | |
auto_reassign_on_decline |
boolean | Automatically assign next-best reviewer when someone declines. If False, manager must manually approve reassignments. |
max_auto_reassign_attempts |
integer | Maximum automatic reassignment attempts before requiring manual intervention. |
assignment_expiration_days |
integer | Days until assignment invitation expires if not responded to. |
send_reminder_before_expiry_days |
integer | Days before expiry to send reminder notification. |
created |
string (date-time) | |
modified |
string (date-time) |
Delete
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- API Source:
call_assignment_configurations_destroy
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| Name | Type | Required |
|---|---|---|
uuid |
string (uuid) | ✓ |
204 - No response body